REFUND POLICY

Last Updated: 11-07-2025

We strive to provide value and clarity through every booking and digital purchase. Here's our refund policy:

1. eBook & Digital Products

• Due to the nature of digital content, all eBook sales are final.

• No refunds will be provided once the product has been delivered.

2. Group Trips

• Pre-booking amounts are non-refundable.

• In case of trip cancellation from our side, 100% amount will be refunded.

• If you cancel due to personal reasons:

  • 30+ days before trip: 50% refund (excluding pre-booking)

  • Less than 30 days: No refund

3. Payment Gateway Fees

Refunds (if any) will be processed after deducting transaction charges (if applicable).

For issues, email: support@certifiedbackpackers.com